Six Sigma for transactions and service /
Parveen S. Goel ... [et al.].
- New York : McGraw-Hill, c2005.
- xviii, 555 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0071443304
Business.
Process control.
Six sigma (Quality control standard)
Human capital management.
658.4013
Includes bibliographical references and index.
0071443304
Business.
Process control.
Six sigma (Quality control standard)
Human capital management.
658.4013