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SOUTHEAST UNIVERSITY LIBRARY ONLINE CATALOG

101 ways to really satisfy your customers / (Record no. 2821)

000 -LEADER
fixed length control field 00741nam a2200265 4500
001 - CONTROL NUMBER
control field 9451
003 - CONTROL NUMBER IDENTIFIER
control field BD-DhSEU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20160430164017.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160210b xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8179924319
040 ## - CATALOGING SOURCE
Original cataloging agency BD-DhSEU
Transcribing agency BD-DhSEU
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number 22
Classification number 658.812
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Griffiths, Andrew.
9 (RLIN) 10703
245 ## - TITLE STATEMENT
Title 101 ways to really satisfy your customers /
Statement of responsibility, etc. Andrew Griffiths.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Mumbai :
Name of publisher, distributor, etc. Jaico Publishing House,
Date of publication, distribution, etc. c2005.
300 ## - PHYSICAL DESCRIPTION
Extent xxviii, 216 p ;
Dimensions 22 cm.
526 ## - STUDY PROGRAM INFORMATION NOTE
Program name Business
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Business.
9 (RLIN) 10704
Topical term or geographic name as entry element Marketing.
9 (RLIN) 14016
Topical term or geographic name as entry element Customer relation.
9 (RLIN) 14017
Topical term or geographic name as entry element Customer service.
9 (RLIN) 2579
Topical term or geographic name as entry element Product promotion.
9 (RLIN) 14018
859 ## - Cataloguer's name
Cataloger's initials
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Permanent location Current location Shelving location Date acquired Source of acquisition Serial Enumeration / chronology Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
          Non-fiction Southeast University Central Library Southeast University Central Library General Stacks 18/09/2007 Parama Publisher and Distributor 2005   658.812 G855w 009451 10/02/2016 C- 1 18/09/2007 Books