SOUTHEAST UNIVERSITY LIBRARY ONLINE CATALOG

The pursuit of quality through personal change / Harry I. Forsha.

By: Forsha, Harry I
Material type: TextTextPublisher: Milwaukee, Wis. : ASQC Quality Press, c1992Description: xiii, 191 p. : ill. ; 23 cmISBN: 0873891406Subject(s): Customer relations | Customer services | Quality of products | Business | Marketing management | Sales management | Customer relation | Customer service | Quality of productsDDC classification: 658.812 LOC classification: HF5415.5 | F67 1991
List(s) this item appears in: BBA
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Non-fiction 658.812 F732t (Browse shelf) 1992 C- 1 Confined 015431
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Includes bibliographical references and index.

Business

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