TY  - BOOK
AU  - Hooser, Phillip Van.
TI  -  Willie's way : : 6 secrets for wooing, wowing, and winning customers and their loyalty / 
U1  - 658.812 22
PY  - 2005///
CY  - New Jersey
PB  - John Wiley & Sons, Inc.
KW  - Marketing
KW  - Customer relation
N1  - Business
ER  -