Chase, Richard B. Operations management for competitive advantage / Richard B. Chase, Nicholas J. Aquilano, F. Robert Jacobs. - Boston : McGraw-Hill Irwin, 2001. - xvi, 763 p. : ill. ; 29 cm. ISBN: 0072323159 Subjects--Topical Terms: Business.Project management.Quality management.Supply chain design. Dewey Class. No.: 658.5