TY - BOOK AU - Thomsett,Michael C. TI - Getting started in six sigma T2 - The Getting started in series SN - 0471668117 U1 - 658.4013 22 PY - 2005/// CY - Hoboken, N.J. PB - Wiley KW - Business KW - Total quality management KW - Six sigma (Quality control standard) N1 - Includes bibliographical references and index; Business ER -