TY  - BOOK
AU  - Goel,Parveen S.
AU  - Jain,Rajeev
AU  - Tyagi,Rajesh
TI  - Six Sigma for transactions and service
SN  - 0071443304
U1  - 658.4013 22
PY  - 2005///
CY  - New York
PB  - McGraw-Hill
KW  - Business
KW  - Process control
KW  - Six sigma (Quality control standard)
KW  - Human capital management
N1  - Includes bibliographical references  and index; Business
ER  -