Southeast University Library

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SOUTHEAST UNIVERSITY LIBRARY ONLINE CATALOG

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1.
Service Marketing : Integrating Customer Focus Across the Firm / Valarie A. Zeithaml

by Zeithaml, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D.

Edition: 4th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston : McGraw Hill, c2006Availability: Items available for loan: Southeast University Central Library (1). Items available for reference: Southeast University Central Library ConfinedCall number: 658.8 Z372s (1). Location(s): General Stacks Call number: 658.8 Z372s.
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2.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner.

by Zeithaml, Valarie A | Bitner,Mary Jo.

Edition: 3rdMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi : Tata McGraw - Hill Publishing Company Limited, c2003Availability: Items available for loan: Southeast University Central Library (2), Science & Engineering Seminar Library (2). Location(s): General Stacks Call number: 658.8 Z48s.
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3.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml ...[et al.].

by Zeithaml, Valarie A.

Edition: 5thMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi : Tata McGrawHill Education Private Limited, 2011Availability: Items available for loan: Southeast University Central Library (3). Items available for reference: Southeast University Central Library ConfinedCall number: 658.8 S491 (2). Location(s): General Stacks Call number: 658.8 S491.
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