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TQM in the service sector /

Mohanty, R.P.

TQM in the service sector / R.P. Mohanty & R.R. Lakhe. - Mumbai : Jaico Publishing House, c2006. - 598 p. : ill. ; 22 cm.

ISBN: 8172249535

Subjects--Topical Terms:
Business.
Total quality management.
Leadership.
Quality control.
Total quality management - Education.

Dewey Class. No.: 658.5

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TQM in the service sector /