Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner.
Material type: TextPublication details: New Delhi : Tata McGraw - Hill Publishing Company Limited, c2003.Edition: 3rdDescription: xx, 668 p. : ill. ; 21 cmISBN:- 0070530424
- 22 658.8
Item type | Current library | Home library | Collection | Call number | Vol info | Copy number | Status | Date due | Barcode | Item holds | |
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Books | Southeast University Central Library General Stacks | Southeast University Central Library General Stacks | Non-fiction | 658.8 Z48s (Browse shelf(Opens below)) | 2003 | C- 1 | Available | 001345 | |||
Books | Southeast University Central Library General Stacks | Southeast University Central Library General Stacks | Non-fiction | 658.8 Z48s (Browse shelf(Opens below)) | 2003 | C- 2 | Available | 011942 | |||
Books | Science & Engineering Seminar Library General Stacks | Southeast University Central Library General Stacks | Non-fiction | 658.8 Z48s (Browse shelf(Opens below)) | 2003 | C- 3 | Available | 011943 | |||
Books | Science & Engineering Seminar Library General Stacks | Southeast University Central Library General Stacks | Non-fiction | 658.8 Z48s (Browse shelf(Opens below)) | 2003 | C- 4 | Available | 011944 |
Total holds: 0
Browsing Southeast University Central Library shelves, Shelving location: General Stacks, Collection: Non-fiction Close shelf browser (Hides shelf browser)
658.8 Z48s Services marketing : integrating customer focus across the firm / | 658.8 Z48s Services marketing : integrating customer focus across the firm / | 658.8 Z48s Services marketing : integrating customer focus across the firm / | 658.8 Z48s Services marketing : integrating customer focus across the firm / | 658.80019 V836b Buying trances : | 658.80019 V836b Buying trances : | 658.8002854678 T714d Designing systems for internet commerce / |
Includes Index.
Business
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