TY - BOOK AU - Lammermeyr,Horst U. TI - Human relations, the key to quality SN - 0527916285 U1 - 158.7 20 PY - 1990/// CY - White Plains, N.Y. PB - Quality Resources KW - Psychology KW - Industrial organization- Cross-cultural studies KW - Psychology, Industrial- Cross-cultural studies KW - Quality circles- Public opinion KW - Quality assurance- Public opinion KW - Employees- Attitudes KW - Public opinion N1 - Includes bibliographical references (p. 251-266) and index; Psychology ER -