TY  - BOOK
AU  - Griffiths, Andrew.
TI  - 101 ways to really satisfy your customers
SN  - 8179924319
U1  - 658.812 22
PY  - 2005///
CY  - Mumbai
PB  - Jaico Publishing House
KW  - Business
KW  - Marketing
KW  - Customer relation
KW  - Customer service
KW  - Product promotion
N1  - Business
ER  -