Rule, Colin. Online dispute resolution for Business : B2B, e-commerce, consumer, employment, insurance ans other commercial conflicts / Colin Rule. - San Francisco : Jossey Bass, 2002. - ix, 326 p. : 24 cm ISBN: 0787957313 Subjects--Topical Terms: Law and justice (আইন ও বিচার)Civil procedure. Dewey Class. No.: 347.090285