TY  - BOOK
AU  - Burkan, Wayne C.
TI  - Wide-angle vision: beat your competition by focusing on fringe competitors, lost customers, and rogue employees 
SN  - 0421134163
U1  - 658.8 22
PY  - 1996///
CY  - New York
PB  - John Wiley & Sons, Inc
KW  - Business
KW  - Consumer satisfaction
KW  - Competition
KW  - Employee selection
N1  - Business
ER  -