| 000 | 01064cam a2200349 a 4500 | ||
|---|---|---|---|
| 001 | 15431 | ||
| 003 | BD-DhSEU | ||
| 005 | 20160420143804.0 | ||
| 008 | 910904s1992 wiua b 001 0 eng | ||
| 010 | _a 91034376 | ||
| 020 |
_a0873891406 _c1580.00 |
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| 040 |
_aDLC _cDLC _dBD-DhSEU |
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| 050 | 0 | 0 |
_aHF5415.5 _bF67 1991 |
| 082 | 0 | 0 |
_a658.812 _222 |
| 100 | 1 |
_aForsha, Harry I. _92572 |
|
| 245 | 1 | 4 |
_aThe pursuit of quality through personal change / _cHarry I. Forsha. |
| 260 |
_aMilwaukee, Wis. : _bASQC Quality Press, _cc1992. |
||
| 300 |
_axiii, 191 p. : _bill. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 526 | _aBusiness | ||
| 650 | 0 |
_aCustomer relations. _92573 |
|
| 650 | 0 |
_aCustomer services. _92574 |
|
| 650 | 0 |
_aQuality of products. _92575 |
|
| 650 | 0 |
_aBusiness. _92576 |
|
| 650 | 0 |
_aMarketing management. _92291 |
|
| 650 | 0 |
_aSales management. _92577 |
|
| 650 | 0 |
_aCustomer relation. _92578 |
|
| 650 | 0 |
_aCustomer service. _92579 |
|
| 650 | 0 |
_aQuality of products. _92575 |
|
| 859 | _cRH | ||
| 942 |
_2ddc _cBK |
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| 999 |
_c478 _d478 |
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