Service Marketing : Integrating Customer Focus Across the Firm / Valarie A. Zeithaml
By: Zeithaml, Valarie A
Contributor(s): Bitner, Mary Jo | Gremler, Dwayne D
Material type: TextPublisher: Boston : McGraw Hill, c2006Edition: 4th edDescription: xxvii, 708p. : ill. , 23cmISBN: 0071244964Subject(s): Business | Marketing management | Consumer behavior | Marketing communicationDDC classification: 658.8Item type | Current location | Home library | Collection | Call number | Vol info | Copy number | Status | Date due | Barcode | Item holds | ||||||||||||
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Books |
Southeast University Central Library
Library service hours:
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Southeast University Central Library
Library service hours:
|
Non-fiction | 658.8 Z372s (Browse shelf) | 2006 | C- 1 | Available | 011945 | ||||||||||||||
Books |
Southeast University Central Library
Library service hours:
|
Southeast University Central Library
Library service hours:
|
Non-fiction | 658.8 Z372s (Browse shelf) | 2006 | C- 2 | Confined | 011946 |
Total holds: 0
Includes Index.
Business
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